Privacy Policy

Today, the security of transaction information, personal information, and confidential business information is a highly sensitive issue in society. At Allasiaconnect.com, we value the information entrusted to us by customers and strictly follow privacy principles — considering them vital to our business.

We provide transparent information to ensure that customers fully understand that we respect their privacy rights and protect sensitive personal information submitted to Allasiaconnect.com. Before accessing and submitting personal data, customers are advised to read this Privacy Policy to avoid any unwanted issues later.

1. Information Collector and Manager

• Company: All Asia Connect Co., Ltd
• Address: 6th Floor, Me Linh Point Building, No. 2 Ngo Duc Ke Street, Saigon Ward, Ho Chi Minh City
• Hotline: 0902 971 279

2. Purpose and Scope of Information Collection

2.1. Purpose of Information Collection

The website Allasiaconnect.com collects customer information in order to:

• Provide products according to customer needs
• Confirm transactions made on the website
• Communicate and resolve customer issues in special cases
• Manage the website, send updates, promotions, and customer appreciation programs
• Prevent fraud or account misuse
• Analyze data to build suitable sales and service policies
• Receive feedback, suggestions, and complaints to improve services
• Use personal information only for transaction-related purposes
• Provide customer information to judicial authorities when legally requested (Procuracy, court, police). No other party has access to customer data.

2.2. Scope of Information Collection

Collected personal information may include (but is not limited to):

• Full name
• Address
• Phone number
• Email address
• Content of inquiry (if any)

2.3. Scope of Information Usage

• Deliver products purchased on https://allasiaconnect.com/
• Notify delivery and provide customer support during use
• Process orders and provide services via the website

Transaction-related information (purchase history, value, payment method) may be stored to resolve future issues.

3. Information Storage Duration

Information is stored on internal systems during the period of product/service provision, until collection purposes are fulfilled, or until the customer requests deletion.

4. Commitment to Customer Information Security

Allasiaconnect.com is committed to complete confidentiality of customer information. We do not trade or exchange personal information for commercial gain.

Information is only shared with third parties when:

• Customer has provided consent
• Sharing is necessary to provide services (e.g., shipping partners)
• Required by legal authorities

5. Parties That May Access Personal Information

• Contracted service partners (technical support, payment providers) — receiving only relevant information according to agreement to assist service provisioning.
• Government agencies when legally requested during investigations.

6. Methods for Customers to Edit Their Information

Customers may request updates or corrections of their information by contacting:

Email: cass@allasiaconnect.com
Phone: 0902 971 279

7. Customer Rights

• Access, correct, or delete personal information
• Reject marketing communications
• Submit complaints regarding privacy violations

8. Changes to the Privacy Policy

Allasiaconnect.com may update this policy when necessary. All updates will be announced on the website. Customers are encouraged to check periodically for changes.

9. Complaint Resolution Mechanism

If customers discover their personal information is misused or used outside the stated scope, they may contact:

• Phone: 0902 971 279
• Address: 6th Floor, Me Linh Point Building, No. 2 Ngo Duc Ke Street, Saigon Ward, Ho Chi Minh City

Allasiaconnect.com will process the complaint within 03 working days of receipt. We prioritize negotiation and reconciliation to reach a mutually agreed resolution. If unresolved, either party may take the matter to the competent People’s Court.

For any questions or feedback related to this Privacy Policy, please contact us via 0902 971 279 or cass@allasiaconnect.com.